- Developer
- KodePixel
PixelDesk NULLED, the next-generation AI-powered Support Ticket System designed for seamless and intuitive customer support management. With PixelDesk, customers can effortlessly create their accounts, submit support requests, and experience a sleek messaging interface.
This innovative solution is the pinnacle of customer support and management for Laravel applications. It efficiently tracks and resolves customer issues by categorizing them based on type, priority, and category. PixelDesk ensures swift service delivery while maintaining a comprehensive log of all customer requests. Elevate your customer support game with PixelDesk’s Support Ticket System, offering a consistent and exceptional support experience for your clientele.
Key Features
- AI-powered Replies & content management
- Anonymous Chat via Email
- Ticket Reply Management
- Dynamic Webpage Management
- Customizable Roles Management
- Custom Fields Configuration
- Agent System Integration
- Live Chat with Agents
- Multi-channel Live Notifications (Slack, Browser, Email, SMS, Pusher)
- Customer Login with Captcha Security
- Social Media Login (Gmail, Facebook)
- File Uploads Management
- Automation Functions for Streamlined Operations
- Knowledgebase Articles
- Notification and Email Templates
- Customizable Pages
- Map/IP-based Automated Ticket Assignment
- Automated Ticket Assignment Functions (Best agent, Location-based, Group-based, Category-based)
- Ticket Categorization System
- Reporting Capabilities