- Developer
- ETS-Soft
Built-in live chat, contact form and ticketing system (helpdesk) module for Prestashop, self-managed, free forever! 3-in-1 complete customer support channel to communicate with online customers easily and boost sales.
Going to pay for a costly live chat and ticking system (helpdesk) service $200 (or even more!) every month to communicate with your online customers? Wait a moment...! Why do that while you can run the live chat and ticketing system directly on your Prestashop website without any third-party services, no monthly cost, secure, stable and 1-click to install!
What this module includes:
Live chat
The live chat feature allows you to chat with 1000+ online visitors on your website at the same time smoothly. Many great features are included to the live chat such as: multi chat windows, auto reply, pre-made messages, anti spam, etc. making a complete online chat system for Prestashop.
Contact form and ticketing System
Contact form and ticketing system feature (helpdesk) allows you to create unlimited number of contact forms centralize your customer support service. Customer sends their support requests through tickets, you can easily manage all customer tickets from your admin area: assign ticket to departments/staffs, mark ticket as solved, reply to customer ticket, etc.
