Awedesk Pro (Almighty Support) 1.6.0 NULLED

Awedesk 1.6.0​

Nov 4, 2024

• New Captcha on forms
• New Ticket history / Recently viewed – New navigation with ticket tabs
• Improvement Improved handling of guest tickets
• Improvement Closing an open ticket tab should redirect to the ticket list
• Improvement Enhanced ticket status count
• Improvement Remove “trashed” from the menu after emptying the trash
• Improvement If an agent creates a ticket in a department they don’t have access to, show them the ticket
• Improvement Loading indicator in the main Awedesk container
• Improvement Preserve query parameters in the URL every time a tab changes
• Fix Error when changing department
• Fix Attachment names in email notifications should use ID + extension
• Fix Prevent race condition in ticket listing
• Fix License button remains “Deactivate” after deactivating an expired license
• Fix Pop-ups are barely visible
• Fix When an agent changes their name/email, it removes departments assigned to them

= 1.5.2 =
* TBD
* NEW • Let agents edit their signatures in the front-end preferences
* NEW • Let admins edit signatures of other staff members in Admin > Awedesk > Agents
* NEW • Awedesk mobile app now uses application passwords instead of JWT tokens
* IMP • REST API compatibility with the Awedesk mobile app
* IMP • Prevent browsers from auto-filling the search field
* FIX • Woo integration sometimes failed to redirect properly
* FIX • Option to "save" a ticket should always show, even if it's assigned to me

Awedesk 1.5.1​

Jul 31, 2024

• New Awedesk app is out of closed testing

= 1.5.0 =
* Jul 24, 2024
* NEW • Our plugin has been rebranded and is now called Awedesk
* NEW • Forward To Inbox: auto-assign departments to Email Piped tickets forwarded from specific addresses
* NEW • WordPress 6.6 compatibility
* IMP • Config panel reorganization

= 1.4.0 =
* May 14, 2024
* NEW • Slack integration
* NEW • Agents can now "save" tickets in their own "vavorites/bookmarked" list
* NEW • Experimental multisite compatibility
* IMP • User preferences screen UI & UX
* FIX • WooCommerce integration redirect issues
* FIX • Prevent browser auto-fill filling irrelevant data to the search field
* FIX • Prevent preferences page from flickering in and out of view on initial page load

= 1.3.7 =
* TBD
* NEW • Client preferences panel
* NEW • Clients can now unsubscribe from emails
* NEW • Cron job to delete old attachments
* IMP • WordFence compatibility
* IMP • Toolbar layout & button improvements
* IMP • Performance improvements (database indexes)

= 1.3.4 =
* Feb 27, 2023
* IMP • Private Note: indicate whether content was added without the need to open the Note
* IMP • On Behalf: "create accounts" setting should never be higher than the main roles selector
* IMP • WordPress "displayname" handling
* IMP • Session timeouts in REST API calls
* IMP • General UI/UX & language improvements
* FIX • EDD: Client Ticket list not working properly when opening from the EDD backend link

= 1.3.3 =
* Feb 14, 2023
* NEW • Button to easily trash a Ticket
* NEW • Button to easily empty trash
* NEW • Cron job to empty trash automatically
* NEW • Forgot password link on login screen
* IMP • Better handling of trashed Rickets count and trashed tab visibility
* IMP • Replace all pop-up alerts with a custom pop-up
* IMP • Custom pop-up now has a contrast background
* IMP • Clicking anywhere outside a custom pop-up is considered a "cancel" action

= 1.3.2 =
* Feb 5, 2023
* NEW • On Behalf: option to create a Client account if an email is searched and not found
* NEW • On Behalf: the entire feature can now be disabled globally or limited to specific Almighty Support roles
* NEW • On Behalf: Client creation can now be disabled globally or limited to specific Almighty Support roles
* IMP • On Behalf: tickets created by Staff now display the opening Agent name
* IMP • On Behalf: better rendering of search results
* IMP • Deactivate "submit" button if "new ticket" form is not complete
* IMP • LoginPress compatibility