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Information: Safety & Support
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Akeeba Ticket System Pro
5.3.7
Changelog Bug fixes
[HIGH] Joomla! 5 cannot load ticket's UCM record due to b/c break
[HIGH] Joomla! 5.1.3 and 4.4.7 broke frontend pagination
Miscellaneous changes
PHP 8.4 compatibility: MD5 and SHA-1 functions are deprecated
Support for Joomla! 5.1's createQuery method in the db object
Workaround for Joomla! 5.1 CSS in alert DIVs
Bug fixes
[HIGH] Removing obsolete attachments did not delete any attachments
Miscellaneous changes
Improved display under Joomla 5's Dark Mode (backend only)
Bug fixes
[LOW] "Sort Table By" param is now working correctly
New features Bug fixes
[LOW] Backend manager note view: Save and Save & Close were swapped
[LOW] Backend post edit view: Save and Save & Close were swapped
[LOW] Backend ticket view: Save and Save & Close were swapped
[LOW] Some ordering values were not applied on frontend
[MEDIUM] Plugins not enabled on clean installation
Changelog Critical bugs and important changes
Cannot create new tickets
Bug fixes
[HIGH] The mail gateway messages were not sent to users sending replies / new tickets over email
[LOW] Cannot display CRON logs
[LOW] Microsoft Exchange / Microsoft 365 / Office 365 service changes require using an older(!) TLS version
Miscellaneous changes
Address PHP 8.1 deprecated notices in the third party Horde library
What's new? Bug fixes and minor improvements . Please take a look at the CHANGELOG below.
Changelog Bug fixes
[LOW] Wrong grammatical case (nominative instead of genitive) in months in some languages e.g. Greek
[MEDIUM] Clients can access their unpublished tickets
[MEDIUM] Clients can edit and post replies to their unpublished tickets by manipulating the form data
Miscellaneous changes
Link to the past post above the first post in the frontend ticket view.
Redirect to the login page if trying to view a ticket you don't have view access to and you're not already logged in
New features
Improved component menu with relevant quick action
Bug fixes
[HIGH] Attachments directory was breaking when installing an update
[HIGH] Cannot see My Assigned Tickets if I am a category-only manager
[HIGH] Cannot see the Latest Open Tickets if you are not a global Manager but only have view private OR manager privileges in select categories
[LOW] Frontend user selection dialog may be too small to be usable on some screen heights
[MEDIUM] Cannot save managers' notes if you access a ticket through a specific category menu item
Miscellaneous changes
Save and Save & Close buttons are now separate, as per Joomla 4.2 UI guidelines
